Category Archives: Queue Management

Winning Digital Customer Engagement Tactics

Many businesses mistaken Digital Customer Engagement to be a mere IT system change or upgrade but the reality of the matter is that it’s a transformation process which requires commitment from the business as a whole. Industries that have embraced digital engagement include financial services, retailers, telecoms and parastatals and many others.  In this digital […]

Are you Digitally Aware of the IoT?

  Imagine: You walk into a retail store. As you enter you notice that there’s a different feeling, something has changed. Today the customers are engaged. They are interacting with the product and having a conversation with the brand. How did this conversation start? What changed? The change began with a connection. Like all good conversations, […]

Celebrating Women in Television Broadcasting This Women’s Month

  The month of August is upon us and in South Africa, it commemorates the historic afternoon of August 9th 1956 when the streets of Pretoria shook under the feet of 20,000 women of all races as they staged a march on the Union Buildings in protest against the proposed amendments to the Urban Areas […]

Welcome to Global Access

Welcome to the new Global Access website! As lead providers of digital signage in South Africa, and content producers for television broadcasting and digital displays across the country, we believe content and design should be fresh, alive and engaging. That was the core re-design focus for our new website, to be a virtual representation of our services, […]