Privacy Policy

At Global Access, we strive to develop innovative services to better serve our customers. We recognise that privacy is an important issue, so we design and operate our online services with the protection of your privacy in mind. This Privacy Policy outlines the types of personal information we gather, as well as some of the steps we take to safeguard it.The following principles apply to the personally identifying information we ask for and that you provide. “Personally identifying information” is information that individually identifies you, such as your name, physical address or email address.

What information are you collecting and how are you collecting it?

Every computer connected to the Internet is given a domain name and a set of numbers. These numbers serve as that computer’s “Internet Protocol” or IP address. When a visitor requests a page from the Global Access website, our Web servers automatically recognize that visitor’s domain name and IP address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our site. We use this information to examine our traffic in aggregate. We do not collect and evaluate this information for specific individuals. Our Web servers do not automatically record e-mail addresses of the visitors.

Global Access offers access to some services that require personal data capture. We may use your registration contact information to send notification to you of Global Access products/services and promotions by e-mail and/or postal mail.

Whenever we request the identity of a visitor, we will clearly indicate the purpose of the inquiry before the information is requested.

We maintain a strict “No-Spam” policy.

That means that we do not sell, rent, or otherwise give your e-mail address to a third-party, without your consent or as permitted by this Privacy Policy.

Global Access will not send you e-mail that you have not agreed to receive.

When you register for a contest or other promotion, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners.

When you use co-branded services, or those provided by a third party, your information may be passed to the co-brand or third party provider and their use of your information is subject to their applicable privacy policies.

When you make a purchase from Global Access, various personal information will be obtained including your name, physical address and email address.

Global Access may include your email address in certain electronic communications of new products/ services and promotions we think you might be interested in.

Why we collect personal information

Global Access collects and uses your personal information to give you superior customer service, to provide you with convenient access to our products and services, and to make a wider range of products and services available to you. In addition, we use your personal information to keep you up to date on the latest products, services, promotions, and other information we think you’d like to hear about. From time to time, we may also use your personal information to contact you to participate in a market research survey, so that we can gauge customer satisfaction and develop better products.

Information security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.

We restrict access to your personally identifying information to employees who need to know that information in order to operate, develop or improve our services.

Access to your personal information

You always have access to the information we have about you. If you would like to review other personal information that C3 may have about you, email us at contact@globalaccess.co.za.

What are cookies?

From time to time, Global Access or its advertisers may send a “cookie” to your computer. A cookie is a small piece of data that is sent to your Internet browser from a Web server and stored on your computer’s hard drive. A cookie can’t read data off of your computer hard disk or read cookie files created by other Web sites. Cookies do not damage your system. We use cookies to identify which areas of Global Access’s website you have visited or customized, so the next time you visit; those pages may be readily accessible. Our advertisers may also use cookies to ascertain how many times you’ve seen an advertisement. Our advertisers and we may use this information to better personalize the content, banners, and promotions that you see on our site. You can choose whether to accept cookies by changing the settings of your Internet browser. You can reset your browser to refuse all cookies, or allow your browser to show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our Site and other Web sites may be diminished and some features may not work as intended.

How do you use single-pixel gifs?

Global Access and its advertisers may use single-pixel gif images, sometimes referred to as web bugs or web beacons, to count Web page accesses or email communications and gather some general statistical information. Global Access does not gather personal information through the use of these images. In the case of email communications, Global Access will use single pixel gifs to monitor the successful delivery and response to the email. These statistics will be directly related to your personal information; however no new information will be captured.

Will you disclose the information you collect to outside third parties?

Global Access will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:

1) Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on Global Access,
2) Protect and defend the rights or property of Global Access and related properties, or visitors to the Global Access website and related properties,
3) Identify persons who may be violating the law, the Global Access legal notice and Web site User Agreement, the rights of third parties, or otherwise misusing the Global Access website or its related properties,
4) Fulfil a user’s order or request.

Global Access uses reasonable precautions to keep the information disclosed to us secure. Global Access reserves the right to transfer all such information in connection with the sale of all or part of Global Access’s capital stock or assets. Furthermore, we are not responsible for any breach of security or for any actions of any third parties that receive the information. We are not responsible for such third party privacy policies or how they treat information about their users

Opt-in announcement List Privacy Policy

When you choose to receive email from Global Access, you may receive commercial messages that are related to Global Access from third parties that have contracted with Global Access to send messages to the mailing list. Personally identifiable information will not be used by Global Access for any purposes other than to deliver the e-mail announcements. You may stop the arrival of these communications at any time by removing your e-mail address from the list by forwarding your email address to contact@globalaccess.co.za with the subject line ‘Unsubscribe’ or by following the instructions on the e-mails you receive.

What else should I know about my privacy when online?

The Global Access website may contain hyperlinks to third party Web sites. The Global Access website also contains advertisements of third parties. Global Access is not responsible for the privacy practices or the content of such third party Web sites or advertisers. Global Access does not share any of the individual personal information you provide Global Access with the third parties to which Global Access links, except as stated elsewhere within this Privacy Policy, although Global Access may share general, aggregate data with such third parties (such as how many people use our site).

Please check with those Web sites to determine their privacy policy.

Please keep in mind that whenever you voluntarily disclose personal information online – for example through e-mail, discussion lists, or elsewhere – that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you’re online.

We reserve the right to modify this policy. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Please send any questions about Global Access’s Privacy Policy to: contact@globalaccess.co.za